IT Service Management (ITSM)
IT Service Management (ITSM) is a solution that integrates and automates service management of IT services that the business depends upon. ITSM is focused on service design, operations, and delivery so staff can evaluate opportunities for improvement throughout the service lifecycle. Consolidate and standardise your service desk and supporting processes such as incident, problem, change, asset, configuration, release and deployment management with ITSM.
Benefits of ITSM
Resolve Support Issues Faster
Enable End-user Self-service
Reduce Operational Costs
Leverage Built-in ITIL Best Practices
Mitigate Performance Risks
Case Study
Priority Health optimizes data center efficiency and flexibility with HP Integrity servers and blades